The UPI (Unified Payments Interface) has transformed digital payments in India, allowing consumers to transfer funds quickly, effortlessly, and securely. With over 131.16 billion transactions in fiscal year 2023-2024, UPI has established itself as the backbone of India’s digital economy.
However, despite their numerous benefits, UPI payments can occasionally fail for a variety of reasons. Are you also tired of dealing with failed UPI payments and the frustration that comes with them?
However, you don’t have to worry any longer! This blog post shows you how to execute flawless UPI payments while avoiding frequent mistakes that cause UPI transactions to fail.
8 Most Common Reasons for Failed UPI Payment & How to Avoid Them
In today’s fast-paced world, inconveniences in banking transactions can ruin your day. Here are 8 frequent reasons why UPI payments fail, allowing you to easily identify and resolve the issue next time the “Transaction Failed” notification appears.
1. You Exceeded the Daily Limit of UPI Payments
Each bank sets its criteria for transaction limitations, which might vary. On average, most banks allow a daily limit of ₹1,00,000 to ₹2,00,000. Attempts to exceed this controlled limit may result in a failed transaction. To prevent this issue, verify your bank’s transaction limitations to ensure that your payment stays within range.
2. Problems With Technology
Even with UPI’s advanced technology, occasionally, your attempts to make payments might not succeed due to technical glitches. These can happen within the app you are using, your bank’s system, or the National Payments Corporation of India’s infrastructure. If you think there is a persisting issue, check in with friends or browse online forums to see if others are experiencing similar problems.
After confirming there’s a glitch and it isn’t just you having a bad day tech-wise—try again later! Furthermore, consider exploring which UPI app is best in terms of being more reliable and user-friendly than others. Finding one that fits your needs could enhance your overall experience.
3. Your UPI Payment Request is Expired
UPI transactions often include a payment request timer that lasts between 30 seconds and 5 minutes (depending on the app). If you postpone authorising the payment, it may expire and lead to unsuccessful payment. So, always pay promptly when required to prevent the expiration of your payment request.
4. Your UPI App Version is Outdated
Using an old version of your UPI app can lead to compatibility concerns and failed UPI transactions. Regular updates frequently include critical security patches and new features that boost the app’s performance and efficiency. Therefore, it is essential to access the app store and confirm that your UPI app version is up to date.
5. You are Trying the Payment During the Freeze Period
When you create your UPI ID for the first time or reset your UPI PIN, your account is temporarily frozen for security reasons. This protection is intended to prevent unauthorised transactions. Typically, the freeze lasts for around 24 hours.
6. You are Filling in Incorrect Bank Account Details
Inputting the recipient’s bank account details incorrectly is a simple but possibly costly mistake. This includes entering the erroneous UPI ID (VPA) or any related bank information. Double-checking payment details before sending can help you avoid unrequired frustration.
7. Your UPI ID (VPA) is Incorrect
Your UPI ID or Virtual Payment Address (VPA) must be accurate. UPI transactions can fail if you enter improperly spelt characters or additional spaces. To ensure a successful payment, always verify the correct UPI ID.
8. Your Account is Blocked or Suspended
In some cases, your bank may block or suspend your account owing to suspected activity or compliance difficulties. If you notice that you are constantly experiencing problems, contact your bank to confirm your account status.
How Do I Troubleshoot Failed UPI Payment?
Facing unsuccessful transactions is annoying, but knowing how to troubleshoot can make all the difference. If you are experiencing issues, use these steps to identify and resolve the problem:
- Check Network Connection: A solid internet connection is required for UPI transactions. Before attempting to make a payment, ensure that your Wi-Fi or mobile data is working properly.
- Verify Transaction Details: Before making a payment, double-check all transaction data for accuracy, including the recipient’s UPI ID and the amount.
- Ensure the App is Updated: To receive access to the most recent features and bug fixes, make sure your UPI application is always updated to the newest version.
- Wait a Moment: If a transaction fails, especially due to network issues, wait a minute before retrying the payment. Repeated attempts can activate fraud prevention measures, complicating matters even more.
- Contact Customer Support: If difficulties continue, do not hesitate to contact your bank’s customer service team.
While UPI glitches are inevitable, choosing the right platform can reduce headaches. Freo Money’s UPI tackles transaction failures through smarter limits, proactive error detection, and unparalleled support. Next time you face a UPI hiccup, let Freo turn frustration into seamless payments. Ready for hassle-free transactions? Explore Freo.money’s UPI today!
FAQs
● What can I do if my UPI payment is unsuccessful and the funds are deducted?
First and foremost, do not panic. Money is normally repaid automatically to your account within 5-7 business days. However, if you do not see it reflected after this time, you may file a dispute with your bank.
● How much time does it take to reimburse a rejected UPI transaction?
Most refunds for unsuccessful UPI payments are processed almost immediately. However, in rare circumstances, it may take 5-7 business days. If the cash remains missing after this time, contact your bank for further assistance.
● Should I attempt a failed UPI transaction again right away?
Although it may be tempting to try again straight immediately, you should wait a few minutes. If the failure was caused by network instability or bank server troubles, retrying right away could lead to more complications, so take a deep breath and try again calmly.
● What are the processes for checking the status of an unsuccessful UPI transaction?
To check the status of a failed UPI payment, simply launch your UPI app and navigate to the ‘Transactions’ section. Find the specific transaction you are curious about; it will indicate whether it is ‘failed’ or ‘declined.’ If you need more details, you can review your bank statements.
● Who should I approach if my UPI transfer fails?
Begin your troubleshooting with your bank’s customer service, especially if the problem is recurring or money isn’t reflecting after a failed transaction. If the problem persists, contact the NPCI’s hotline for further assistance.
● Can UPI payments fail owing to server downtime?
Indeed, UPI transfers can fail owing to technical issues with your bank or the NPCI servers. Service outages might occur due to high traffic or scheduled maintenance. Usually, it is good to wait a while before attempting to solve these problems.
● Is there a transaction threshold that might lead to unsuccessful UPI payments?
Yes, each bank sets daily, weekly, and monthly transaction limitations for UPI payments to protect security and prevent fraud. If you exceed these restrictions, future payments will be refused until the limits are reset. It is advisable to check your limits with your bank.
● Will I get charged for an unsuccessful UPI payment?
You will not be charged for failed UPI transactions. If the sum is debited from your account during the procedure, it will be automatically returned within 5-7 working days, in accordance with bank policy regarding UPI transactions.
● How can I avoid UPI transaction failures in the future?
To prevent future UPI transaction fails, take proactive steps such as:
- Maintain a sufficient account balance.
- Ensure you enter the right payment details.
- Keep your app updated at all times.
- Make payments within your limits.
- Transact with steady internet connectivity.
If any complications arise, contact your bank immediately. Updating your UPI PIN on a regular basis is also recommended.
