What is the full form of FLS in Insurance?
The FLS full form in insurance is Front Line Sales. The main objective of front-line sales is to improve and promote the growth of insurance, regulate risks and build relationships among insurance agents and customers. These front line sales executives and insurance agents will enlighten the insurance policyholders on the diverse insurance products.
Skills required by FLS agents:
Customers relate with the front-line sales agents on the basis of trust. These salespeople are expected to identify the needs and risks of the customers and are responsible for raising the level of happiness and retention in the customers. These agents need high-order negotiation skills and are expected to apply their ethical and legal sales skills.
Job responsibilities of FLS agents:
The FLS agents should be able to build strong and sustainable distribution networks, connect with financial consultants, and improve distribution build-up and overall premium costs. They should be able to aid the policyholders both during pre and post-sales in events such as claims settlement. They should acquire and use new technologies in the sales management process and also stay compliant with statutory and regulatory regulations.